HEATHER NY LLC

Effective Date: November 05, 2026

 

HEATHER NY LLC ("we," "us," or "our") is committed to protecting the privacy of visitors to our website and customers who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://heather.nyc/ or contact us via a contact form. We comply with applicable United States federal laws and the consumer protection laws of the State of Wyoming, including the Wyoming Consumer Protection Act, Wyo. Stat. Ann. § 40-12-101 et seq. (and related provisions, such as data breach notification requirements under Wyo. Stat. Ann. § 40-12-501 et seq.).

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Personal Information: your name, mailing address, email address, and telephone number(s) submitted through our contact or free-estimate forms.

  • Project Information: details about your property, basement or crawl space condition, and the services you are interested in.

  • Communications: the content of messages, emails, or phone conversations you share with our team.

  • Automatic Data: IP address, browser type, operating system, and usage data collected through cookies and similar technologies when you visit our website.

2. How We Use Your Information

  • To respond to inquiries and schedule free estimates and inspections.

  • To provide, maintain, and improve our waterproofing services.

  • To send service reminders, appointment confirmations, and related communications.

  • To process payments and maintain billing records.

  • To comply with our legal, accounting, and reporting obligations under New Jersey and federal law.

3. How We Share Your Information

We do not sell your personal information. We may share information with: (a) service providers who perform work on our behalf (e.g., scheduling, payment processing); (b) business partners or subcontractors involved in completing your project; (c) legal authorities when required by law or to protect our rights; and (d) successors in the event of a merger, acquisition, or asset sale. All third parties are expected to handle your information with the same care and confidentiality.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, analyze traffic, and improve user experience. You can control cookies through your browser settings; disabling them may limit some functionality.

5. Your Privacy Rights

If you are a resident of the United States, you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal information we hold about you, and the right to opt out of the "sale" or "sharing" of personal information as defined under applicable state law. To exercise any of these rights, please contact us using the information below.

6. Children's Privacy (COPPA)

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act. If you believe a child has provided us with personal information, please contact us so we can delete it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations under New Jersey law, to resolve disputes, and to enforce our agreements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

        HEATHER NY LLC